Shipping policy
Last updated: October 2026
We ship cigars and accessories within the United States, with an adult signature (21+) required on every tobacco delivery.
Where we ship
- We ship within the United States, including Alaska. We do not ship to Hawaii, PO boxes, APO/FPO addresses, or outside the US.
- We cannot ship tobacco to the following states: Maine, Maryland, Nevada, South Dakota, Utah, and Wisconsin. Accessories with no tobacco can ship to these states.
- Some cities and counties restrict tobacco deliveries. If your address falls in one, we will cancel and refund the order.
Processing time
Orders placed by 2:00 PM Central on business days ship within 1 to 2 business days. Orders placed on weekends or holidays ship the next business day. You will receive a tracking number by email when your order ships.
Rates and carriers
We ship with USPS. Rates are shown at checkout based on your address and order size. Orders with $100 or more in products ship free.
Packaging and weather
Cigars ship sealed with humidity control packs to keep them in smoking condition. During extreme heat or cold, we may hold an order for a few days to protect your cigars, and we will email you if we do. You can also ask us to hold your order until conditions improve.
Local pickup
Prefer to grab it yourself? Choose local pickup at checkout and pick up at the shop at 6409 E Lancaster Ave, Fort Worth, TX 76112, during shop hours. Bring a valid photo ID showing you are 21 or older.
Taxes
Your order total includes sales tax and any state tobacco taxes required for your shipping address.
Lost or damaged packages
If your package shows delivered but you did not receive it, or it arrives damaged, contact us within 3 days of delivery at donwigginslaw@yahoo.com with your order number and photos. We will work with the carrier to resolve it.